Customer Service

Service Metrics

@forelse($metrics as $metric) @empty @endforelse
Date Tickets Resolved Satisfaction
{{ $metric->date->format('M d') }} {{ $metric->tickets_received }} {{ $metric->tickets_resolved }} {{ $metric->customer_satisfaction ? number_format($metric->customer_satisfaction, 1) . '%' : 'N/A' }}
No data yet.
{{ $metrics->links() }}

Recent Evaluations

@forelse($evaluations as $eval)
{{ $eval->customer->name ?? 'Anonymous' }}{{ $eval->created_at->diffForHumans() }}
Overall: {{ $eval->overall_rating }}/5
@if($eval->feedback)
{{ Str::limit($eval->feedback, 80) }}
@endif
@empty

No evaluations yet.

@endforelse